Inventory Management: Keeping track of stock levels, monitoring inventory turnover, and ensuring that products are shipped out in a timely manner.
Order Fulfillment: Processing orders, packing and shipping products to customers, and handling returns or exchanges.
Customer Service: Responding to customer inquiries, resolving issues, and providing support through various channels (email, phone, live chat, social media).
Marketing and Promotion: Developing and implementing marketing strategies to attract and retain customers, including social media management, email marketing, and content creation.
Analytics and Performance Tracking: Monitoring website analytics, sales, and customer behavior to identify areas for improvement and optimize the online store.